Privacy Policy

GreenSquare is committed to protecting and respecting your privacy. We think it is extremely important to keep any personal information we have about our customers secure and confidential.

We collect, process, share and securely store personal information in compliance with the General Data Protection Regulation (GDPR). This Privacy Statement sets out how we use and protect any personal information that you give us.

Click here to see our Privacy Statement for Customers (pdf).

This statement will tell you:

  • What information we may collect about you;
  • How we store your personal information;
  • What we use your personal information for;
  • Who (if anyone) we pass it on to and how they use it; and
  • Your rights under the GDPR.

The statement may change from time to time, so we suggest you check it before you request a new service or meet with GreenSquare, to make sure you are kept up to date. This policy is effective from 25 May 2018.

What we collect

When you apply to become a GreenSquare customer, we request and hold on file any information necessary to assess your application.

If you provide us with personal information relating to family members or associates, you must do so with their knowledge and their consent.

It is important that you notify us of any changes to your personal information.

We may collect the following information

  • Your name and contact details
  • Detailed personal information such as age, sex, date of birth and other sensitive information
  • Bank details and direct debit information to make payments
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We need your information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To improve our products and services
  • For keeping in touch with our customers
  • Telling you about changes to GreenSquare and its services
  • Managing payments
  • Providing additional services on request

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.